Review of Successful Practices in Teaching and Learning


David Arendale, University of Missouri-Kansas City, Revised December 23, 1996.

I. Introduction

A. Active Learning

"Tell me, and I forget, Show me, and I remember, Involve me, and I understand."-- Chinese Proverb

"Key features of cooperative learning are very consistent with the basic tenets of adult learning theory (andragogy), namely: adults learn best through active, experiential techniques involving discussion and problem solving which allows them to draw on their backlog of personal and professional experiences (Knowles, 1984)."--Cuseo, "Cooperative learning," 1992, p. 2.

B. Statistics about Students

"African-American children are twice as likely to drop out of school as White children. At ages 18 and 19, African-American students drop out of high school at rates 33% higher than Whites in those age groups. In many inner city high schools, the drop out rate for African-Americans is six times the drop out rate of surrounding suburban predominantly White high schools. African-American students as a group lag about two years behind national norms, particularly in reading, vocabulary, and more challenging subjects such as mathematics and science. In 1986, 47% of all African-American 17 year olds were functionally illiterate and unable to make their way as responsible, productive adults in this high tech society (Edwards, 1986). Today this figure stands at over 50% if projected rates of increase have held."-- Edwards, "Democratic pluralism", 1991, p. 53.

"In 1993 13.24 percent of the black population ages 25 to 29 had completed their baccalaureate degree, compared to 24.74 percent for whites. Their ratio -- 53.4 percent -- represents a black's chances compared to those of a white for holding a bachelor's degree."--Postsecondary Education Opportunity, Nov. 1993, p 2.

"According to the American Council on Education (ACE), African Americans represented 9.2 percent of all 1986 undergraduates, but earned only 5.7 percent of bachelor's degrees awarded in 1987. Whites, on the other hand, represented 79.2 percent of undergraduates, but earned 87.5 percent of bachelor's degrees. ACE's most recent figures reveal a 13 percent difference in the retention rate of African Americans and whites who enter college right out of high school. For 1980 high school graduates who entered four-year colleges full-time, 43.5 percent of Blacks and 42 percent of Hispanics were still in college four years later. This compares to 61 percent of Asian Americans, 56 percent of whites, and 54 percent of Native Americans." -- Conciatore, "Recruitment and retention", 1991, p. 40.

"African-American access to some high prestige occupational roles has been particularly hampered by traditions of discrimination limiting African-American capacities to compete relative to acquiring mandatory credentials. So, African-Americans represent only 1.8% of medical students and fewer than 3.0% of America's doctors; fewer than 5.0% of all dental students and only 2.5% of all dentists; 4.2% of all law students and only about 1.0% of all lawyers; 5.9% of all graduate students and fewer than 2.0% of all college faculty teaching outside of traditionally African-American colleges and universities. And, finally, there are fewer than 250 African-American optometrists in the entire nation. Similar patterns prevail in the fields of pharmacy, engineering, and architecture."-- Edwards, "Democratic pluralism", 1991, p. 69.

C. Multicultural Education in the School

Multicultural Education: Two Approaches

"The primary goal of a pluralistic curriculum process is to present a truthful and meaningful rendition of the whole human experience. This is not a matter of ethnic quotas in the curriculum for "balance"; it is purely and simply a question of validity. Ultimately, if the curriculum is centered in truth, it will be pluralistic, for the simple fact is that human culture is the product of the struggles of all humanity, not the possession of a single racial or ethnic group."-- Hilliard, "Why we must pluralize," 1991, p. 13.

"Patterns of resegregation have also emerged within integrated schools and districts. Ability groupings and similar techniques have often resulted in the separation of students by race and class within the integrated school. Feeder school networks and the control of student transfers have contributed substantially to resegregation at the level of the school district."-- Edwards, "Democratic pluralism", 1991, p. 52.

"If our nation's campuses are to become truly reflective of the pluralism of American life, then we must examine our assumptions, structures, and priorities. It is not enough to welcome minority individuals. We need to change the culture of our majority institutions so that all members of the community contribute and honor each other's differences. As it now stands, Blacks, Hispanics, Asian-Americans and American Indians bear the entire burden of adaption to the majority culture on campus. On a truly pluralistic campus, the burden and the rewards are equally shared. -- Judith Eaton, President, Community College of Philadelphia."-- Green, 1989, Minorities on campus, p. viii.

"Multicultural and multiracial universities include the contributions of blacks, Hispanics, and other minorities throughout the curriculum (Beckham, 1987/1988). Curriculum content can easily be infused with their writings, traditions, histories, religions, music, and arts without establishing new ethnic study programs."-- Brown, "Increasing minority access", 1991, p. 226.

"The teacher should focus on instructional strategies that allow cultural differences to emerge naturally in the classroom and that encourage students to share aspects of their culture as a part of the lesson rather than "now we are going to have a lecture on different cultures." Increasing evidence shows that matching cultural practices with educational activities effectively promotes academic achievement."-- Dash, "Preparing teachers", p. 19

Current debates about higher education have produced an array of proposals about the skills or abilities students ought to possess -- math and computer skills, writing and general literacy skills, understanding cultural heritage, and critical thinking skills. To these skills we must now add those that our students will need in order to live in the new society of the twenty-first century. These would include:

"In the words of Peter Adler of the East-West Center, multicultural persons have 'psychologically and socially comes to grips with a multiplicity of realities.' They recognize the importance of cultural context and accept the fact that 'reality' differs from culture to culture."-- Morris, "A multicultural society", 1990, p. 4.

II. Overview of Retention Research

A. Requires Improvement of the Entire Institution

"A concerted effort to increase student retention will force the institution to examine itself closely, and what is observed will not always be easy to accept."-- American College Testing Program.

The improvement of instruction is the most urgent need in colleges and universities today.-- Carnegie Council 1979, 1980; Carnegie Foundation 1977; Levine 1980.

"For most institutions, increased student retention will require significant improvement in their programs and services in the classroom and elsewhere."-- American College Testing Program.

"Successful institutions know that ultimately student retention is a by-product of student success and satisfaction."-- Noel, Levitz, & Saluri, Increasing student retention, 1985, p. xiii.

"The more students learn, the more they sense they are finding and developing a talent, the more likely they are to persist; and when we get students' success, satisfaction, and learning together, persistence is the outcome. Reenrollment or retention is not then the goal; retention is the result or by-product of improved programs and services in our classrooms and elsewhere on campus that contribute to student success."-- Noel, Increasing student retention, 1985, p. 1.

B. Different Factors Influencing Student Persistence

Basic Principles of Retention:

Types of Attrition:

Themes of Attrition:

Forces of attrition for students:

"[Urban] students tend to come with a pattern of 'sitting back and making people believe that they know something' and they operate on that assumption, rather than speaking up and saying, 'I need some help here.' Collaborative group learning was suggested as a solution to this problem."-- Hamlen, "Teaching urban students", 1989, pp. 6-7.

"College success depends, on the other hand, on skills to manipulate the educational environment to one's advantage, including asking for help, studying and working with peers, and identifying and acknowledging academic confusion."-- Hamlen, "Preparing urban students", 1989, p. 4.

C. Characteristics of a Staying Environment

A Staying Environment that Encourages Retention

"If we want to create a staying environment, this responsiveness to student needs must extend to everyone on campus -- the telephone operator, the receptionist, the clerk at the cashier's window....In short, we need people working in front line positions on our campuses who have a mission, a burning desire, to help students become all that they can become. Further, we need people who have a tremendous drive to establish rapport with students, people who are able to woo students, who make them feel that they are the most important people on campus -- not the interruption of their work, but the purpose of it."-- Noel, Increasing student retention, 1985, pp. 17-18.

Persistence Factors: Institutional Characteristics: selectivity; control; and type (4 year vs. 2 year) Experiential Factors: grade point average; extracurricular participation; employment; housing; and support services utilization -- American College Testing Program, Inc.

D. Models for Understanding Student Departure

1. John Gardener and Associates "All freshmen, regardless of background and experience, must develop an interpersonal support system with their fellow students. They must find friends and participate in activities that require cooperation and good interpersonal skills."-- Upcraft & Gardener, "A comprehensive approach to enhancing freshman success", 1989, p. 2.

"We believe freshmen succeed when they make progress toward fulfilling their educational and personal goals:

2. Lee Noel, Randi Levitz and Associates "Because the most dependent learners are those at the point of entry into college, academic and student support services should be concentrated most heavily in the freshmen year. Intrusive, proactive strategies must be used to reach freshmen with these services before they have an opportunity to experience feelings of failure, disappointment, and confusion." -- Levitz & Noel, "Connecting students to institutions", 1989, p. 73.

"To make the freshman connection, institutions must adopt the concept of 'front loading': putting the strongest, most student-centered people, programs, and services in the freshman year. We must put freshmen in direct contact with the institutional resources that are most effective in promoting personal, social, and academic adjustment."-- Levitz & Noel, "Connecting students to institutions", 1989, p. 79.

"We see the highly successful campuses of tomorrow putting students' needs and interests squarely at the center of their organizations today. They are wrapping programs and services around the student, rather than requiring that an individual student's needs be manipulated so that they might fit the system."-- Noel, Levitz, & Saluri, Increasing student retention, 1985, p. xiv.

3. Vincent Tinto and Academic/Social Integration "Drawn from the work of Emile Durkheim and Arnold Van Gennep, this [retention] theory will argue that colleges and universities are like other human communities; that student departure, like departure from human communities generally, necessarily reflects both the attributes and actions of the individual and those of the other members of the community in which that person resides. Decisions to withdraw are more a function of what occurs after entry than of what precedes it. They are reflections of the dynamic nature of the social and intellectual life of the communities which are housed in the institution, in particular of the daily interaction which occurs among its members. Student departure may then serve as a barometer of the social and intellectual health of institutional life as much as of the experiences of students in the institution."-- Tinto, Leaving college, 1993, p. 5.

"Effective [retention] programs commonly stress the manner in which their actions serve to integrate individuals into the mainstream of the social and intellectual life of the institution and into the communities of people which make up that life. They consciously reach out and make contact with students in order to establish personal bonds among and between students, faculty, and staff."-- Tinto in Spann, "Student retention", 1990, p. 19.

E. Student Departure Models for Student Populations from Various Cultural and Ethnic Groups

"The major constructs of Tinto's model have largely withstood the test of time. Within this theoretical framework, minority students are at especially high risk of 'malintegration' to academic and social systems. For students in general, separation from past communities and memberships, and an often bewildering transition to college life, can set the stage for departure during the first year. For many minority students at predominantly white institutions, the necessary social, cultural, and mental adjustments are simply insurmountable."-- Cibik and Chambers, "Similarities and differences", 1991, p. 130.

"Relative to education, under democratic pluralism the commitment is to develop African-American educational institutions from pre-school through the professional and postgraduate level. This development can only be predicted upon a commitment to academic excellence, competence, and freedom of choice. But democratic pluralism mandates also that African-American children must be educated and educated effectively wherever they are toward the end of full and productive participation in both African-American society and national life. Democratic pluralism eschews radical integrationist prescriptions (called for such regimens as bussing for integration purposes) as well as Jim Crow nationalist sentiments making education at Black institutions obligatory. To reintegrate W.E.B. DuBois's point cited earlier, what African-Americans need is neither integration nor separation. What African-Americans need is competent and effective education."-- Edwards, "Democratic pluralism", 1991, p. 84.

"Earlier, it was stated that the educational process moves forward on four legs (the home, the community, the school, and the receptive mind of the student) and that the crippling of any of these legs cripples the educational process. Therefore, in the normal course of events, educational outcomes are never the product of any single component of education -- not even the school classroom (Cummins, 1990)."--Edwards, "Democratic pluralism", 1991, p. 49. Among the items mentioned on a checklist for improving minority student retention: peer study groups; peer tutoring; student/faculty contact; high expectations/assumption all student can achieve; mentoring; social and cultural activities to increase sensitivity and cross-cultural awareness.-- Conciatore, "Recruitment and retention", 1991, pp. 41-42.

This 1990 study surveys 731 students at 5 colleges in New York. Among the conclusions: 1. student success was positively correlated with a hospitable and accepting academic environment created by caring faculty, with departmental concern for students; 2. connecting with the institution through faculty, staff, or peer groups cultivated sense of belonging which was itself positively related to favorable GPA.-- Fadale, Factors related to retention, 1990.

"It is not necessarily possible for each instructor to be knowledgeable of the nuances of all of the cultural diversity present in each teaching situation. However, it is possible, and critical, for instructors to be sensitive to cultural differences and not impose their own cultural orientation as a yardstick by which to measure the learners. And it is critical that they understand their own cultural norms, values, and assumptions and how these affect and are central to their educational practice."-- Knott, "Working with culturally diverse learners", 1991, p. 18.

"Creating learning situations in which students draw on what they already know as a vehicle for reaching new learning is vital if students are to develop the confidence they need to succeed in college."-- Claxton, "Learning styles, minority students", 1990, p. 6.

"Collaborative learning approaches can also become powerful techniques when incorporated into educational systems which have always stressed competition and "doing your own work" to the detriment of some learners."-- Knott, "Working with culturally diverse learners", 1991, p. 18.

"As a whole, appropriate curriculum for nontraditional students should demonstrate sensitivity toward and recognition of the historical and cultural contexts which these students bring with them. Classroom relevance is not too much to expect for any student, and the trend popularized by writers like Hirsch and Bloom defining cultural literacy in the narrow terms of the dominant group is excluding and contrary to the experience of this increasingly significant clientele. Academic integration should not mean and cannot occur as -- immersion of ethnically diverse students in the knowledge bases and value systems of the dominant culture only."-- Miller, "Minority student achievement", 1990, p. 8

F. Challenges for Isolated Study Skills Instruction

1. Often unable to transfer and apply specific learning strategies to individual classes. 2. Learning strategies not embedded in classes that students receive content grade. 3. Real college courses that carry graduation credit increase student motivation. 4. Without modeling and support, students tend to revert back to old unsuccessful habits.

"Students need to learn more than how to develop and when to employ the [learning] strategies, however. They also need to learn how to transfer specific strategies to the particular academic literacy demands of each course. Indeed, without effective training for transfer, college reading and learning courses face the very real danger of standing in isolation from the academic disciplines and of remaining mired in the deficit model. Strategy transfer occurs more naturally when students have a chance to practice the newly learned strategies on their own texts and with tasks perceived to be 'real'."--Stahl, et al., "Ten recommendations from research for teaching high-risk college students", 1992, p. 3.

Some researchers have found that enrollment in challenging college-level courses had a more positive impact on improved academic performance in other courses in the same discipline than enrollment in remedial courses.--Bohr, "Courses associated with freshman learning", 1993.

"We became aware of the differentiation between 'detached' and 'embedded' programs in the teaching of study skills or strategies. The more traditional approach of 'detached' programs involves the presentation of study techniques in isolation: 'Since detached programs tend to treat content as tangential to study skills, students are unable to make applications to specific content and little transference or generalization occurs' (Rafoth and DeFabo, 1990, pp. 75). In contrast, 'embedded' programs present learning and study strategies within the context of specific content and are more likely to result in regular use."--Kerr, "Content specific study strategies: A repertoire of approaches", 1993, p. 38.

"Success in remedial course work does not readily transfer to traditional academic disciplines. Away from the remedial instructor's influence and back in the traditional academic environment, students revert to their old habits."--Keimig, Raising academic standards: A guide to learning improvement, 1983, pp. 16-17.

III. Overview of Different Types of Collaborative Learning

A. Modifications to the Traditional In-Class Learning Environment

1. Learning Community Models: Changes in Instructional Content

2. Cooperative Learning: Changes in Instructional Delivery and Development of Social Skills

Basic principles of formal cooperative learning groups

Sample types of activities

B. Addition of Outside-of-Class Collaborative Learning Activities

Two categories of peer collaborative learning groups

1. "Near-Peer", a group which is facilitated by a peer teacher who is more academically advanced than the other students.

Three types of near-peer teachers:

2. Co-Peer", a group which is facilitated by members of the same class who are academically equal to the other members. Two types of co-peer groups:

"The purpose of all five types of peer teaching [Undergraduate Teaching Assistants, Tutors, Counselors, Partnerships, and Work Groups] is to satisfy needs that much traditional schooling leaves unfilled, rather than promote the agenda of traditional schooling. Peer teaching assumes that what students should learn includes effective interdependence and social maturity, and it postulates that social maturity and intellectual maturity are inseparable."-- Whitman, Peer teaching, 1988, p. 32.

C. Institutional Outcomes from Students Working in Peer Groups

D. Student Outcomes from Peer Groups

"Peer group social economic status produced twenty-one significant direct effects on student outcomes, more than any other peer group or faculty measure."-- Astin, What matters in college: Four critical years revisited, 1993, p.352.

"Generally, students tend to change their values, behaviors, and academic plans in the direction of the dominant orientation of their peer group."-- Astin, What matters in college: Four critical years revisited, 1993, p. 363.

Positive effects of student peer group involvement: degree aspiration, college grade point average, graduating with honors, scholarship (intellectual self-esteem), analytical and problem-solving skills, critical thinking skills, and overall academic development.-- Astin, What matters in college: Four critical years revisited, 1993, pp. 384-385.

"Viewed as a whole, the many empirical findings from this study seem to warrant the following general conclusion: the student's peer group is the simply most potent source of influence on growth and development during the undergraduate years."-- Astin, What matters in college: Four critical years revisited, 1993, p. 398.

"What does seem just possible to accomplish is for people to reacculturate themselves by working together....What we have to do, it appears, is to organize or join a temporary transition or support group on the way to our goal, as we undergo the trials of changing allegiance from one community to another. The agenda of this transition group is to provide an arena for conversation and to sustain us while we learn the language, mores, and values of the community we are trying to join."--Bruffee, Collaborative learning: Higher education, interdependence, and the authority of knowledge, 1993, p. 20

In research with children of various cultural backgrounds, Ramirez and Castaneda (1974) discovered that European American students tend to be most field-independent learners. Mexican American, American Indian, and African American students, in contrast, tend to be closer to field sensitive, with Mexican Americans closest to this pole. Exactly how culture influences learning is not clear. Ramirez and Castaneda believe that a major goal of what they call culturally democratic education should be bicognitive development. That is, all children should be exposed to and become adept at both styles of learning.-- Nieto, Affirming diversity,: The sociopolitical context of multicultural education, 1992, pp. 111-112.

"All the specific findings point to, and illustrate, one main idea. It is that students who get the most out of college, who grow the most academically, and who are happiest, organize their time to include interpersonal activities with faculty members, or with fellow students, built around substantive, academic work."--Light, Harvard assessment seminars, 1992, p. 6.

"In every comparison of how much students learn when they work in small groups with how much they learn either in large groups or when they work alone, small groups show the best outcomes."-- Light, Harvard assessment seminars, 1990, p. 10.

"[Students] point out that the process of working in a group, in a supervised setting, teaches them crucial skills. The skills...include how to move a group forward, how to disagree without being destructive or stifling new ideas, and how to include all members in a discussion. Few students, if any, have these skills when they arrive at college."-- Light, Harvard assessment seminars, 1990, pp. 70-71.

"The many men and few women who form study groups report that they both enjoy their work more, and feel they learn more, because of the academic discussions within these groups. A side benefit is that for many students a study group also becomes, over time, something of a social support network."-- Light, Harvard assessment seminars, 1990, p. 18.

"[S]tudents overwhelmingly report that the single most important ingredient for making a course effective is getting rapid response on assignments and quizzes. This makes each assignment a genuine learning experience, rather than simply an obligation to complete toward a final course grade."-- Light, Harvard assessment seminars, 1990, p. 31.

"At the Higher Education Research Institute, we recently reviewed this literature and found that collaborative approaches produce better learning in the vast majority of studies; the method is highly cost-effective and helps solve two of our most vexing pedagogical problems: large class size and gross differences in educational preparation." -- Astin, "Competition or cooperation?", 1987, p. 17.

"[T]he most important thing about collaborative learning is that it facilitates the development of teamwork skills and encourages the individual student to view each classmate as a potential helper rather than as a competitor. Under it, students learn to work together toward common goals."-- Astin, "Competition or cooperation?", 1987, p. 17.

"Those who stay in science tell of small, student-organized study groups. They meet outside of formal classes. They describe enjoying intense and often personal interaction with a good lab instructor. In contrast, those who switch away from the sciences rarely join a study group. They rarely work together with others. They describe class sections and lab instructors as dry, and above all, impersonal."--Light, Harvard assessment seminars, 1992, p. 10.

"[W]hile the advantages of study groups are widespread, there is one group of students for whom they seem especially important: young women concentrating in the physical sciences. In her undergraduate honors thesis, Andrea Shlipak (1988) finds that women who concentrate in physics and engineering consider these small working groups a crucial part of their learning activities....Women who join a small study group are far more likely to persist as science concentrators than those who always or nearly always study alone."--Light, Harvard assessment seminars, 1992, p. 54.

"The interviews of sophomores by Constance Buchanan and her faculty colleagues show that isolation is the biggest threat to students who are not as productive as they want in their coursework. They also find that students who begin having trouble are likely to drift into even deeper trouble if they simply keep to themselves, working alone in their rooms hour after hour. Such students often have a difficult time putting their trouble in a context, seeing if from a perspective that will enable them to get help, or to help themselves. Not only do students who work in small study groups outside of class commit more time to their coursework, feel more challenged by their work, and express a much higher level of personal interest in their work - they are also much less likely to hesitate to seek help. (Buchanan et al., 1990)."--Light, Harvard assessment seminars, 1992, pp. 53-54.

E. Factors that Make Peer Collaborative Groups Effective

"From the perspective of the individual, a peer group is a collection of individuals with whom the individual identifies and affiliates and from whom the individual seeks acceptance and approval."-- Astin, What matters in college: Four critical years revisited, 1993, p. 400.

"Viewed from a collective or sociological perspective, a peer group would be defined as any group of individuals in which the members identify, affiliate with, and seek acceptance and approval from each other."-- Astin, What matters in college: Four critical years revisited, 1993, p. 401.

"The impact of the peer group will be proportional to the extent to which the individual seeks acceptance and approval from that group. The magnitude of any peer group effect will be proportional to the individual's frequency and intensity or affiliation or interaction with that group."-- Astin, What matters in college: Four critical years revisited, 1993, p. 402.

Institutional actions to facilitate formation of peer groups: 1. Find a common group on which identification can occur (e.g., career interests, curricular interests, avocational interests) 2. Provide opportunities to interact on a sustained basis.-- Astin, What matters in college: Four critical years revisited, 1993, p. 423.

"The most important tool that college and university teachers have at hand to help students reacculturate themselves into the knowledge communities they aspire to join is transition communities. Transition communities are small, new, temporary communities made up of people who want to make the same change....They organize students into social relationships involving a 'temporary fusion of interests' that allow them to relinquish dependence on their fluency in one community--constituting language (their "old" one) and acquire fluency in the language that constitutes the community of which they are now becoming members (their "new" one). Enrolled in transition communities, students have a chance to learn and practice, relative to substantive issues, linguistic improvisation...."--Bruffee, Collaborative learning: Higher education, interdependence, and the authority of knowledge, 1993, p. 75.

"The growth in knowledge and ability that each participant could experience while working with a group...has five sources: (1) each person's existing skill and knowledge, brought out and guided by focused conversation, that is, the influence of the group..., (2) the willingness of group members to submit their presuppositions and biases--their individual registration of experience--to the examination and influence of peers; (3) the experience of guiding, teaching, and influencing peers: (4) the confidence gained as each member of the community, with the support of other members, experiences and survives the risk-taking transitions involved in learning, and (5) the stress each group member experiences under the pressure of having to evaluate the work of other members of the group."--Bruffee, Collaborative learning: Higher education, interdependence, and the authority of knowledge, 1993, p. 108.

"Nearly without exception, these [successful] students have at least one, and often more than one, intense relationship built around academic work with other people. Some have it with a professor. Others have it with an advisor. Some build it with a group of fellow students outside of the classroom. The critical point is that this relationship is not merely social. It is organized to accomplish some work - a substantive exploration that student describe as 'stretching' them. And nearly without exception, students who feel they have not net found themselves, or fully hit their stride, report that they have not developed such relationships. Any college can take several concrete and low-cost steps to help students work more collegially."--Light, Harvard assessment seminars, 1992, p 8

"By virtue of the social context, the group goal, and the semi-independence of each group, affective growth in collaborative learning situations develops differently than in traditional classroom. These three characteristics do not exist in classrooms in which the teacher delivers knowledge to silent students. Therefore, collaborative learning enhances student motivation, academic involvement, self-esteem, and interpersonal relations in a manner unavailable to lecture-based learning."-- Sandberg, "Affective and cognitive features of collaborative learning", 1990, p. 2.

"According to Johnson and Johnson (1986), there is conclusive evidence that cooperative teams achieve at higher levels of thought and retain information longer than students who work quietly as individuals. This kind of shared learning, therefore, gives students an opportunity to engage in discussion, take responsibility for their own learning, and thus become critical thinkers."-- Smith, "Shared learning promotes critical reading", 1989, p. 76.

"The Johnsons and their associates postulate four general guidelines for successful [peer collaborative] practice: positive interdependence among group members, face-to-face interaction, individual accountability, and appropriate use of social skills (Johnson et al, 1984). Recently, Slavin (1988) stressed the paramount importance of two conditions for achievement gains: individual accountability and group goals."-- Sandberg, "Affective and cognitive features of collaborative learning", 1990, p. 1.

"With collaborative learning, students not only learn the complexities of true problems, but they have both the emotional and the academic support of peers while they do it. This peer sustenance is missing in the traditional lecture courses that often prove to be unrewarding for students lower on the developmental ladder."-- Sandberg, Affective and cognitive features of collaborative learning", 1990, p. 2.

"Current research suggests that high-risk students, particularly returning women (Belenky, Clinchy, Goldberger, & Tarule, 1986), best develop affectively and cognitively with support of peers (Brookfield, 1987, p. 232; Johnson et al., 1984; Resnick, 1987; Slavin, 1983, 1988)."-- Sandberg, "Affective and cognitive features of collaborative learning", 1990, p. 2.

"Another important affective benefit of collaborative learning is students' enhanced self-esteem. Considerable evidence shows a collaborative environment will elevate a person's feelings of self-worth more than a competitive one (Aronson, 1978; Belenky et al., 1986; Johnson et al., 1984; Johnson & Johnson 1987; Slavin, 1983). Each group member fulfills an important and unique role in the collaborative process. Also the teacher is no longer the focus of the classroom; students must rely primarily on themselves and peers to solve the problem."-- Sandberg, Affective and cognitive features of collaborative learning", 1990, p. 2.

"Collaborative learning has as its main feature a structure that allows for student talk: students are supposed to talk with each other....and it is in this talking that much of the learning occurs." -- Golub, Focus on collaborative learning, 1988.

"Seven recommendations are warranted by the current literature. 1. Student peer groups are such a potent force in student development, that, even if not always well understood, the curriculum should be organized to make use of them. 2. Although, traditionally, students are expected to do their own work individually, learning also may occur when students work cooperatively. 3. Both peer teachers and peer learners learn. 4. Involving students in the planning of peer teaching programs helps to develop future college teachers. 5. Students like to become peer teachers because they seek closer relationships with faculty. 6. Learning may increase with a blend of situations in which professors are present and are not present. 7. Allowing, or even contriving, situations in which students teach each other may be one of the most important services a teacher can render his, or her, students."-- Whitman, Peer teaching, 1988, pp. 60-61.

"One way of integrating all students is to make sure our learning communities are open communities. We must make sure that the classroom does not disenfranchise or isolate students by their structure or by their content. We have to be concerned about the classroom experience as a liberating, integrative experience for all, not just some, students. We also have to think about the ways in which the classroom experience can lead students to develop supportive, rather than competitive, peer relationships, that is, we must seek ways to integrate, not isolate, the academic and social experiences of students. To have one without the other is a mistake."-- Tinto in Spann, "Student retention", 1990, p. 22.

F. Educational Psychology Need for Peer Collaborative Learning Groups: Constructivism

In recent years some of Jean Piaget's ideas have been formalized into an educational theory called "constructivism." Proponents of constructivism take their name from Piaget's observation that students must "construct" their own knowledge in order to be able to understand and use it. The major stages of cognitive development identified by Piaget were the sensorimotor stage (ages 0-2), preoperational stage (ages 2-7), concrete operations stage (ages 7-11), and formal operations stage (ages 11 and up).

"Many modern researchers share several core assumptions about learning. First, learning is an active process of knowledge construction and sense-making by the student. Second, knowledge is a cultural artifact of human beings: we produce it, share it, and transform it as individuals and as groups. Third, knowledge is distributed among members of a group, and this distributed knowledge is greater than the knowledge possessed by any single member."--Leinhardt, "What research on learning tells us about teaching," 1992, p. 23.

"If learning is a social act, more akin to the process of socialization than instruction (Resnick 1990), the criteria for judging teacher effectiveness shifts from that of delivering good lessons to that of being able to build or create a classroom 'learning community.'"--Prawat, "From individual differences to learning communities-our changing focus,"1992, p. 12.

"Constructivists make a distinction between information and knowledge. Information can be 'given' or easily transmitted through telling and information is all that is necessary to achieve correct performance. Thus, when the purpose of instruction is to transmit information and to get correct performance, explanations do nicely. On the other hand, knowledge is something that cannot be simply transmitted or given. Gaining knowledge means gaining expertise. Constructivists take the position that explanation will not help transform a novice into an expert. In fact, explanations very often serve to perpetuate remedial processing tendencies."--Blais, "Constructivism: a theoretical revolution in teaching," 1988, pp. 3-4.

"[The Zone of Proximal Development is] the distance between the actual developmental level as determined by independent problem solving and the level of potential development as determined through problem solving under adult guidance and under the direction of more capable peers."--Vygotsky, Mind in society, 1978, p. 86.

"But in a heterogeneous group that includes diverse experience, talent, and ability, people's 'zones of proximal development' overlap. The distance between what the group as a whole already knows and what its members as a whole can't make sense of for love nor money--the area of what as a whole they can learn next--is likely to be fairly broad. As a result, I may be ready to understand a good deal more as a member of a working group than I would be ready to understand by myself alone."--Bruffee, Collaborative learning: Higher education, interdependence, and the authority of knowledge, 1993, p. 39.

"What the child can do in cooperation today he can do alone tomorrow. Therefore, the only good kind of instruction is that which marches ahead of development and leads it...."--Vygotsky, Thought and language,1962, p. 104.

"Collaborative learning assumes instead that knowledge is a consensus among the members of a community of knowledgeable peers -- something people construct by talking together and reaching agreement. This is the understanding of knowledge that Thomas Kuhn describes on the final page of his seminal book The Structure of Scientific Revolutions, when he says that knowledge is 'intrinsically the common property of a group or else nothing at all.' Understanding knowledge in this way goes by an ungainly name: nonfoundational social construction."--Bruffee, Collaborative learning: Higher education, interdependence, and the authority of knowledge, 1993, p. 3.

"College and university teachers are likely to be successful in organizing collaborative learning to the degree that they understand the three kinds of negotiation that occur in the nonfoundational social construction of knowledge: negotiation among the members of a community of knowledgeable peers, negotiation at the boundaries among knowledge communities, and negotiation at the boundaries between knowledge communities and outsiders who want to join them."--Bruffee, Collaborative learning: Higher education, interdependence, and the authority of knowledge, 1993, p. 63.

IV. Learning Assistance Center Design

Ruth Talbott Keimig. (1983). Raising academic standards: A guide to learning improvement. ASHE-ERIC Higher Education Report No. 4. Washington, D.C.: Association for the Study of Higher Education.

"Successful learning improvement programs are broadly described as having two dimensions: comprehensiveness and institutionalization." (p. 3)

"Successful programs are integrated into the academic and social mainstream, avoiding the punitive, low-status overtones and the 'you cure them' mentality connoted by isolation within a separate remedial component." (p. 15)

"In the Hierarchy of Learning Improvement Programs, four basic program types are described and ranked, differentiated by the extent to which they are comprehensive in response to the various needs of students and institutionalized into the academic mainstream. Level I: Isolated courses in remedial skills. Level II: Learning assistance to individual students. Level III: Provides course-related supplementary learning activities for some objectives. Level IV: Comprehensive learning system in the course." (p. 4)

A. Level I Programs "It is increasingly recognized that generalized approaches to remedial and tutorial assistance are less likely to be effective than those targeted at specific aspects of learning within the academic courses in which the need for the knowledge or skill becomes apparent (Gordon 1975)." (p. 21)

"Separate remedial, basic skills courses are at the lowest level in the Hierarchy because they are the least likely to effect long-term academic achievement and persistence and because they tend not to foster the shared problem solving (with other faculty and counselors) that leads to providing improved and responsive learning environments in the regular academic program." (pp. 21-22)

B. Level II Programs "Learning assistance to individuals [Level II] is not effective as a total program, however. Tutorial assistance to individuals, when it is the only service, is the least successful for students' overall success because it fails to address students' very real weaknesses in knowledge and skills (Cross 1976). Such informal or "walk-in" learning assistance has several major disadvantages: (1) it is not systematic; (2) it tends to be used too little, too late; (3) it happens after a failure has occurred rather than earlier to prevent the failure (Grant and Hoeber 1978); and (4) it usually is avoided by the students who need it most." (pp. 22-23)

C. Level III Programs "Systematic coordination of developmental objectives and activities into academic course assignments distinguishes the Level III programs from the lower level programs. All the students within a given class or course have the opportunity to participate in the supplementary activities." (p. 23)

"The feature that distinguishes Level III from Level II learning centers is the link of services to specific academic courses in Level III. Through this link, faculty receive help both for students with needs that faculty are ill-equipped to handle and with the extremes of diversity that have increased the instructor's workload (Cross 1976)." (pp. 23-24)

"The assumption in Level III programs is that the college must provide whatever extra instruction is necessary to bridge the gap between students' skills and knowledge at entry and those required to master the material." (p. 23)

"[With Level III] students' learning needs are presented as being necessary because of the nature of the objectives and content of the course rather than because of students' deficiencies. Therefore, all students have access to supplementary...instructional experiences, which benefit nonremedial students as well (Gordon 1975)." (p. 23)

"In a Level III program, adjunct learning experiences for review, reinforcement, and/or reteaching of selected requisite topics are integrated into the ongoing requirement for the course." (p. 23)

"Through a variety of assignments, including media, tutorial, and small-group learning experiences, students [in Level III programs] receive additional directed instructional time with important course content. They may have to demonstrate competency as well." (p. 23)

"Mastery learning technology, in which students practice and restudy until they demonstrate mastery, is particularly suited to Level III programs. It is the most effective of single developmental components for achieving academic success for the underprepared student (Cross 1976)." (p. 23)

D. Level IV Programs "In Level IV programs, the assumption is that the total educational experience within the course should be systematically designed according to the principles of learning theory. The student's overall developmental needs are provided for, including interpersonal and affective needs and cognitive and requisite skills. The instructor monitors students' responses (including learning) and adjusts teaching strategies and learning experiences individually." (p. 24)

"Comprehensive programs [Level IV] represent the highest level in the Hierarchy of Learning Improvement Programs because they are most likely to improve students' learning and to effect change in academic instruction." (p. 25)

"Comprehensive systems are best evolved out of the experiences derived from lower level programs for three reasons: (1) the lower level support components must be in place to provide auxiliary learning experiences for the courses; (2) the experience that developmental and regular instructors obtain in implementing lower level services provides planners with the knowledge and confidence they need to establish comprehensive systems; (3) continued, quiet, incremental change is more likely to occur and be accepted than massive reforms undertaken all at once (Levine 1978)." (pp. 25-26)

V. Traditional Retention Strategies

These Questions Typically Determine Learning Center Design

Traditional Answer to Who and Where "High Risk" Students Are: 1. Academically under-prepared 2. Non-traditional demographics

Traditional Methods to Identify & Diagnose High Risk Students: 1. Standardized test scores 2. High school class rank and high school course performance 3. In-house screening or diagnostic testing 4. Self-referral by the student

Traditional Methods to Meet the Needs of High Risk Students: 1. Individual tutoring 2. Study skill courses 3. Remedial subject courses 4. Workshops 5. Counseling sessions

Challenges with the Traditional Approaches:

VI. Overview of Supplemental Instruction

A. Definition of SI.

SI is an academic enhancement and support program that: 1. Targets historically difficult academic courses 2. Offered to all enrolled students 3. Provide regularly scheduled, out-of-class review sessions 4. Facilitated by students 5. Review sessions are voluntary and anonymous

B. Guidelines for SI Programs

C. Background on the Development of SI

1. In 1973 began in UMKC professional schools (e.g., medicine, dentistry, pharmacy)

2. Major considerations in establishing SI at UMKC: a. Did not want to lose students at such a high rate b. Did not want to lower academic standards c. Did not want to inflate grades d. Did not want to spend any money

3. Concerns of administrators: a. Results must be measurable through tight evaluation b. Program must be cost effective c. Acceptable to faculty, if possible

4. Concerns of faculty members: a. Complement the lecture system b. Could not be an extra burden on them c. SI should attempt to correct some student deficiencies d. Work toward independent learners e. Have a non-remedial image

5. Major assumption of SI: the mismatch between instruction and student preparation. Attrition cannot be addressed effectively by treating only those who show either symptoms or predisposing weaknesses. The treatment must be more generalized; the problem must be addressed at or near its source: the mismatch between the level of instruction and the level of student preparation.

"The underprepared student is often one who may have the basic intellectual capacity but who has reached a point of impasse temporarily created by a mismatch between his or her knowledge base and the new information that he or she is expected to absorb on an independent basis."-- Tomlinson, Postsecondary developmental programs, 1989, p. 20.

6. Certification by U.S. Department of Education as an "Exemplary Educational Program"

7. International dissemination to over 620 institutions both in the U.S. and abroad in nine countries (Australia, Canada, Malaysia, Marshall Islands, Puerto Rico, South Africa, Sweden, United Kingdom, and the West Indies).

D. Foundation & Theoretical Framework for SI

A conscious decision was made to base the SI model on a developmental perspective because that perspective puts the burden of responsibility on the service providers. Such a theory base assumes that the students will learn if the conditions for learning are in place. A leading researcher in the field at the time the SI model was created was Jean Piaget. Robert Blanc, Ph.D., is to be credited with anchoring SI in a developmental framework and for designing the original research studies.

1. Constructivism In recent years some of Jean Piaget's ideas have been formalized into an educational theory called "constructivism." Proponents of constructivism take their name from Piaget's observation that students must "construct" their own knowledge in order to be able to understand and use it. The major stages of cognitive development identified by Piaget were the sensorimotor stage, preoperational stage, concrete operations stage, and formal operations stage.

"[The Zone of Proximal Development is] the distance between the actual developmental level as determined by independent problem solving and the level of potential development as determined through problem solving under adult guidance and under the direction of more capable peers."--Vygotsky, Mind in society, 1978, p. 86.

2. Edgar Dale's Cone of Experience Compatible with Piaget's theory base, the Cone of Experience (Dale, 1969) conveys some of Piaget's ideas on learning in a useful, graphic form. Dale proposes that learning is stimulated progressively from concrete (i.e., hands-on) experiences to abstract (i.e., verbal and visual) symbols. The foundations for instruction reside in direct sensory experiences combined with purposeful interaction with the stimuli sources. At the most basic and most effective level of instruction, students are introduced to new material through an actual hands-on experience or "doing the real thing."

3. Vincent Tinto and Academic/Social Integration A key concept in Tinto's model is that the departure decision for a student is more heavily influenced by experiences with the college environment than by the previous academic and social experiences that occurred before college attendance. The institution has an opportunity to manipulate its environment to provide through informal and formal contacts an opportunity for the student to be integrated into the social and academic dimensions of the institution.

4. Claire Weinstein and Metacognition Major variables that separate expert and novice learners: 1. Experts know more. 2. Knowledge held by experts is better organized and more integrated. 3. Experts have more effective and more efficient strategies for accessing and using their knowledge. 4. Experts seems to have different motivations for acquiring and using their knowledge. 5. Experts evidence more self-regulation in both the acquisition and application of their expertise. -- Weinstein and Stone, "Broadening our conception of general education: The self-regulated learner", pp. 1-2.

Four kinds of knowledge are needed by expert learners: 1. Knowledge about themselves as learners (e.g., their cognitive characteristics). 2. Knowledge about the cognitive demands of the academic tasks. 3. Knowledge of a wide variety of strategies and study skills. 4. Prior knowledge of the content material -- Weinstein and Stone, "Broadening our conception of general education: The self-regulated learner", pp. 3-5.

"An expert learner is a self-regulated learner. Self-regulated learning requires skill, it requires will, and it requires executive control."-- Weinstein and Stone, "Broadening our conception of general education: The self-regulated learner", pp. 9-10.

Steps to establishing executive control in studying: 1. Create a plan. 2. Select the specific strategies or methods they will use to achieve their goals. 3. Implement the methods they have selected to carry out their plan. 4. Monitor and evaluate their progress on both a formative and summative basis. 5. If students are not reaching their goals, they must modify what they are doing. 6. Make an overall evaluation of what was done and decide if this is the best way to go about meeting similar goals in the future.-- Weinstein and Stone, "Broadening our conception of general education: The self-regulated learner", pp 10-11.

E. Goals of SI:

F. Unique Features of SI:

G. Reasons that Institutions Choose SI:

H. SI Session Activities:

I. Target Classes for SI:

J. SI Used in a Variety of Settings:

K. Key Persons Involved with the SI Program:

1. SI leader

2. Faculty member

3. SI supervisor

4. Students

L. SI Leader Qualifications:

M. Implementation Costs

N. SI Research Data:

VII. Summary Comments

"We must find ways of teaching students how to: analyze facts; generate and organize ideas; defend opinions; make comparisons; draw inferences; evaluate arguments; and solve problems."-- Paul Chance, 1985.

Principles of Effective Retention

Seven action principles for successful implementation of retention programs:

"[R]etention should not be the ultimate goal of institutional action. Though it may be a desirable outcome of institutional efforts, retention alone should not be the long-term object of those efforts. Instead, institutions and students would be better served if a concern for the education of students, their social and intellectual growth, were the guiding principle of institutional action. When that goal is achieved, enhanced student retention will naturally follow."-- Tinto, Leaving college, 1993, p. 4.

"Overall thought tends to lead to attempts at overall action, but overall action tends to lead to overall resistance. Piecemeal action tends to follow piecemeal thought. The difficult task is to get overall thought and then to have the patience and the persistence to carry out its conclusions one at a time."-- President Lowell of Harvard University in Missions of the college curriculum, 1938.

"The difference between heaven and hell is that in hell people are mournfully sitting around a magnificent feast with three-foot chopsticks manacled to their wrists, not knowing how to get food into their mouths. In heaven they feed each other."-- Chinese Proverb

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1. Send an e-mail message to the following Internet address, SInet-Request@cctr.umkc.edu. This is the address to send all listserv commands (e.g., subscribe, unsubscribe, help, index, see list of other subscribers)

2. In the body of the message type "subscribe SInet <your first name> <your last name> 3. Once you are subscribed to the network, you will be authorized to send/receive mail from other subscribers. If you are using Internet, you would send your mail to: SInet@cctr.umkc.edu. 4. For further assistance, send a message to the listproc with a single line in the body stating "help" or send mail to the list administrator, "darendale@cctr.umkc.edu"

Supplemental Instruction World Wide Web Home Page The URL address for the homepage is http://www.umkc.edu/cad/index.html This will provide you with a menu of choices. One of them will be the National Center for SI.


For more information on this topic contact: David Arendale, Associate Director CAD, University of Missouri-Kansas City, Center for Academic Development, 5014 Rockhill Road, SASS Building, Room 210, Kansas City, MO 64110-2499; (816) 235-1197; FAX (816) 235-5156; Internet: darendale@cctr.umkc.edu